Privacy Policy

Last update : May 8, 2025 3:42 pm

We highly value your privacy.. Please read this Privacy Policy carefully before using the website https://livinglab-cime.com/ (the « Website ») operated by LivingLab CIME, a non-profit organization incorporated in Quebec, Canada (“we, our, us”), as this Privacy Policy contains important information about your privacy and how we use the information we collect about you.

Your access to and use of the Website is subject to your acceptance of and compliance with this Privacy Policy. This applies to everyone, including visitors, users, and anyone who wishes to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you do not agree with any part of it, you are not authorized to access or use the Website.

What information we collect and keep

We collect and keep all information that you provide on this Website. This includes the following types of information about you:

Type of information Specific Information Where we get this information

How we use this information

Identifying Information – Name Name
  • Information submitted by users
  • Service delivery
  • Customer support
  • Dispute resolution
  • Responding to user inquiries
Identifying Information – Phone Number Phone Number
  • Information submitted by users
  • Service delivery
  • Customer support
  • Dispute resolution
  • Responding to user inquiries
Identifying Information – Email Email
  • Information submitted by users
  • Service delivery
  • Customer support
  • Dispute resolution
  • Responding to user inquiries
Identifying Information – Device ID Device ID
  • Monitoring and tracking activities on our site, including through cookies

  • Analytics
Identifying Information – Online ID Online ID
  • Monitoring and tracking activities on our site, including through cookies
  • Analytics
Internet or other electronic activity – Information about your interaction with our website or app Information about your interaction with our website or app
  • Monitoring and tracking activities on our site, including through cookies
  • Analytics

Who we share your personal information with

We share the following personal information with these types of third parties:

Type of information Specific personal information shared Categories of third parties with whom personal information is/has been shared
Identifying Information – Name Name
  • Email service providers
Identifying Information – Phone number Phone number
  • Email service providers
Identifying Information – Email Email
  • Email service providers
Identifying Information – Device ID Device ID
  • Data analytics providers
Identifying Information – Online ID Online ID
  • Data analytics providers
Internet or other electronic activity – Information about your interaction with our website or app Information about your interaction with our website or app
  • Data analytics providers
  • Hosting providers
  • Website or app development and design providers

Cookies

A cookie is a small piece of data sent by a website and stored on your device by your browser. This Website uses cookies. Please see our Cookie Policy to learn more about the cookies we collect, why we collect them, and how to manage your cookie settings.

Children’s Privacy

This Website is intended for a general audience and does not offer services to children. If we receive personal information from a child we know to be under 18, we will use that information only to inform the child that they cannot use this Website.

Analytics programs

This Website uses Google Analytics to collect information about you and your behavior. If you wish to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Your Rights

All visitors or users of this Website have the following rights regarding their personal information:

  1. The right to access the personal information we hold about you.

  2. The right to request that we correct any information we have collected about you.

  3. The right to withdraw your consent to the processing of your personal information.

  4. The right to lodge a complaint about our collection, sharing, or processing of your personal information with the appropriate authorities in your jurisdiction.

  5. The right to opt out of location tracking.

  6. The right to opt out of the use of your personal information for profiling in decisions that could have legal or similarly significant effects on you.

  7. The right to opt out of the use of your personal information for automated decision-making.

Exercising Your Rights

You can exercise the rights described above by submitting a request to the person responsible for our privacy practices and policies, whose contact information is provided below.

We will need to verify your identity before processing your request and may ask you to provide personal information for this purpose.

We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need additional time to respond. We may deny your request(s) if certain legal exceptions apply. If we deny your request, we will provide you with the reasons for the denial.

Responsability

The following person is responsible for our privacy practices and procedures:

Dorothy Barthélemy
Professeure titulaire, École de réadaptation, Université de Montréal
+1 (514)663-7712
dorothy.barthelemy@umontreal.ca

You can file a complaint with us by contacting the person responsible for our privacy practices and procedures using the contact information above. Residents of Quebec may also file a complaint with the Office of the Privacy Commissioner of Quebec by completing this page on the Quebec Privacy Commission website or by calling 1-888-528-7741.

Third-Party Websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide these links for reference purposes only. We do not control these websites and are not responsible for their content or their privacy practices. It is your responsibility to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to these websites does not imply any endorsement of their content or any association with their operators.

Questions

If you have any questions regarding this Privacy Policy, please contact us at dorothy.barthelemy@umontreal.ca.